I thought it was important to pass on the comments from the staff team about our cleaners.
Everyone has been talking about how clean our school is, ensuring we are providing the safest environment for both our staff and pupils is important to us.
Adam is so flexible during his lunchtime clean, there have been times where we have needed to change his ‘cleaning route’ at the last minute and this hasn’t been an issue at all. He happily liaises with staff and you can frequently hear him on the ‘walkie talkie airwaves’ reassuring staff he is on his way to their room to clean it!
Our evening cleaners, Julia and Emma, have worked alongside us to ensure all the cleaning is completed while staff are completing their parents evening phone calls. Being here late this week I have seen first hand how thorough they are, every inch of the school is cleaned. This is reassuring.
They don’t stop and work at a very quick pace!
Their work goes a long way to ensuring we have a happy school.
We just would like to say how pleased we are with the cleaning undertaken by Rita, Paul and Hannah at Llanishen Fach, they are always flexible and reliable and we are delighted with the amount of support they provide us with.
A special mention however must be made about Jessica, she has proved herself absolutely invaluable in the day time. Nothing is too much trouble, she displays initiative and always seeks to ensure that she is doing what is right for the school; she has been amazingly flexible and adaptable in what are very difficult circumstances and we cannot be happier.
Whilst writing we also thought it would be nice for you to know that at the end of the first half term Sarah Coombes wrote to parents expressing her gratitude to both the staff of the school and the cleaning staff for all that they have done to keep the school open. Sarah is keenly aware of the staff of A & R’s role in ensuring we continue to operate.
Your patience as our management contact has been boundless and the way in which you respond to ever-changing policies and procedures has made our lives easier and given us the knowledge that we are in safe hands.
Thank you A & R!
From All at Llanishen Fach
I would like to take this opportunity on behalf of St. Mary’s Catholic Primary School to send A & R a big thank you all those involved in getting our school up and running so quickly with cleaning being done at a high standard.
Thank you also to Farah for her excellent management skills and speedy support here at St. Mary’s.
I wanted to formally recognise the excellent service your company and Dora especially have provided to Brook Street. We approached you after a few years of poor service from another cleaning company so we are delighted to write this recommendation.
Dora, our representative has always taken the time to understand our unique requirements. We are a public facing, busy office. It’s really important that we create a great impression and Dora has gone the extra mile to make sure every part of our office is perfectly spotless. She even organised for an external window cleaner, which is something we wouldn’t have had time to organise.
Dora is pleasant, her standards are high and she personally does an excellent job of cleaning when I’ve seen her on site. She’s in regular contact and is a credit to you.
After many disappointing years with a previous cleaning company our staff were feeling pretty uninspired that our office could ever look clean. Well A&R cleaning have changed that. Never before has our sinks, desks and kitchen areas looked so clean. What sets apart A&R from other companies is the care they have for their customer and their willingness to go the extra mile. Dora our site manager is amazing at sorting any problems that arise even instructing cleaners to come and re-clean if there is a tiny speck of dust left. We have been very impressed with A&R’s communication, work ethic and pleasant manner that help us a business show off our fabulous offices.
A&R Cleaning Services has provided reliable and consistent cleaning services for Fletcher Morgan Chartered Surveyors since November 2017. Their staff are professional, punctual and committed to ensuring that the office is clean, using high-quality products. We have a good relationship with our allocated Commercial Manager who undertakes regular audits. There would be no hesitation in recommending A&R Cleaning Services to other organisations as we are incredibly satisfied with the 1st class service that they are providing.
A&R Cleaning services have been providing us with professional cleaning services since 2017. Here at Oak Tree surgery, we know the importance of offering a clean and healthy environment to patients and A&R’s Cleaning staff do just that with the use of their professional products and equipment.
Their staff are professional, punctual, fully trained and are committed to providing excellent standards of cleaning and A&R take the headache away of us having to employ staff that are fully trained in COSHH.
We would highly recommend them to any other surgery or healthcare facility who are looking for a 1st class cleaning service.
A&R has been cleaning for the company since June 2019 and to date, I am extremely happy with the service they provide.
It is also pleasing when the Commercial Manager who looks after the area visits to complete an audit which provides feedback on the quality of the work provided which is excellent.
A&R Cleaning services have been providing cleaning services for us since April 2017 and have been amazing. Their staff are very professional and provide a high standard of cleaning and our relationship with our site manager Dora is great. She is very friendly and easy to communicate with and will always strive to resolve any problems we have.
If anyone is in need of a highly professional commercial cleaning service then we would recommend A&R Cleaning Services.
We have had A&R Cleaning Services provide professional cleaning services for us since January 2018 and they have been exceptional. Since A&R has been cleaning for us, we have seen a huge difference in cleaning standards.
The staff are very professional, passionate and are committed to providing high standards of cleaning. If any school approached us for a professional cleaning provider, we would highly recommend A&R Cleaning Services.
“A&R provide contract cleaning for our large primary school in Cardiff. Since working with A&R, we have found them to be an excellent provider of high quality cleaning who are very approachable and professional.
As a family company, we find A&R willing to go that extra mile to help our school and to ensure that we have the best possible service. Our building is always clean and smells lovely with cleaners taking a pride in their work.
Cleaning staff are supervised well by A&R leaders and are regularly provided with support and guidance to ensure that they are able to fulfil their roles to the best of their abilities.
I would have no hesitation to recommend A&R Cleaning Services to other schools and organisations looking to improve the quality of cleaning.”
“We cannot thank Jill and her cleaning team provided by A&R cleaning services enough for all the hard work they do at Bryngarw House. They don’t just treat it like a job, they treat it like their passion, and I cannot fault the hard work and effort they put into helping maintain the cleanliness and positive guest experience here at Bryngarw. On behalf of all of us, thank you so much for your faultless work ethic, high standards and effort you make and we highly recommend your services to any business.”