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Case Study: Bryngarw House

Date Posted: 30.10.19
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Online reviews have become an increasingly popular way to find out which hotel is the best value for money and the best place to stay. A study by trip advisor found that 85% of people looking to stay at a hotel rate hygiene number one on their list of finding the right place to spend a few days away.

One hotel in Bridgend that has proved to be a popular wedding venue and getaway destination is Bryngarw House. Set in 300 acres of land, Bryngarw House is a 16th-century farmhouse with 19 bedrooms, conservatory, restaurant and bar that plays host to many weddings, corporate events and guests – all of which require continuous cleaning.

In 2016, A&R Cleaning services were providing regular commercial cleaning services to Bryngarw House. But in a bid to reduce costings, in late 2017 Bryngarw House switched to a different cleaning provider.  

However, the resulting change in cleaning providers saw cleaning standards at Bryngarw House drop drastically, receive unreliable service and having to give back many refunds on rooms which in turn made the actual cost of changing cleaning providers more expensive.

At the end of 2018 Awen Trust took control of Bryngarw House due to the poor standards of the contractor running it. Due to the feedback that was received during our time providing high standards of cleaning – Awen Trust reached out and re-engaged with A&R Cleaning Services to bring a reliable service and high cleaning standards for their weddings and guests back to Bryngarw House.

Now a year on with us proving fully managed cleaning service, online review scores have drastically improved and Bryngarw House and Awen Trust have been allowed time to fully focus on all the details required to provide a smooth and flawless event. With the hotel becoming a very popular choice for weddings, having the full support from a contract cleaning provider really has made all the difference – with bedrooms, en-suites having to be fully stripped, cleaned and all remade with fresh clean linen, towels and even a fancy swan on the bed, all in time for the new guests arriving the same day.

For further information about our hospitality cleaning services visit our website or if you would like a free quote please call us on 01656 713950.

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